Nowadays, escalator company in China makers change frequently. If you do not conduct detailed customer surveys frequently, you will lose your old users. The fifth is to establish user files. To do a good job of user survey and file establishment as an organic part of sales work, is a wealth of doing sales work, loaded into a computer database, grasp the first-hand information of users, and determine potential target customer groups. 3. Make a list of users. After the potential target customer group is determined, we can make a list of target users. After detailed analysis, comparison and screening on this basis, we can start telephone appointments and visits. First of all, before visiting your door, you must make an appointment by phone. On the one hand, it shows respect for users, and at the same time, through preliminary telephone communication and understanding, it has a rough outline of the company, products,policies, etc., so that it is easy to determine the next step of negotiation. It’s also better to judge their interest in the product and the possibility of ordering the product more clearly. On this basis, plan the route map and conduct door-to-door visits to customers. When negotiating door-to-door, you should be good at observing your words, and present your business cards, materials, sample promotional materials, etc., in a timely manner, but pay attention to whether users are in bad moods, users' subordinates are not to be discussed, and competitors' salesmen are not to be discussed. Secondly, before entering the main topic, you can talk about some relaxed and interesting off-topics to narrow the gap between the two sides in terms of emotions. After getting into the topic, we must introduce to users the performance, characteristics, specifications, models and price policies of the company's elevator products and the advantages in the market in detail, and finally talk about the operation mode of the product to enter the market.