Absolute CRAP, to term your expression. a formal or informal proposal or offer.lets-make-money.Poor, arrogant and unsympathetic customer service and support.So, why hasn't Overture done anything about the complaints? Because, and I'm going to as blunt as I possibly can here-- they don't care about you.The single screw barrel trio you mention in your article plus Overture have gradually swung towards "God" like service providers.Well, that's my 5 cents worth. In other words, your keyword phrase will not show up when those negative words are searched for.Here are a few offline suggestions:Magazines, direct mail, shopper newspapers, cable television, radio, flyers, hospital newsletters, card decks, trade journals and directories, bulletin boards, tabloid newspapers. That's the kind independence and power you give yourself, when you're not totally dependent on any one entity."I think pay-per-click giant Overture should look up the definition of their own company name, because they appear to be breaching their "relationship" with their customers big time!Here are the most common complaints:Suspicions that competitors are clicking on their listings just to cost them money. I guarantee it!About The AuthorDean Phillips is an Internet marketing expert, writer, publisher and entrepreneur.very interesting definition--especially that part about "a new relationship. They only care about your money! Arrogance and greed seems to be the common thread that bonds the major search engines. I also get traffic via word of mouth, newsletters and ezines that my articles are published in, and a few other secret methods that I use. Here are a few suggestions:Ezines, newsletters, forums, online magazines, sponsor listings on other websites, exchanging links.The slow, frustrating, and time intensive process of maintaining listings and changing bids.Also, they say that you can enter words in quotations or negative words against your keyword phrase so that you receive the correct response.